CUSTOM PRINTED TO ORDER IN NZ | 3–5 WORKING DAYS + SHIPPING | FREE NZ SHIPPING OVER $300

FAQs

Everything you need to know about ordering, sizing, shipping and more.

About Blingle
What is Blingle?

Blingle is a New Zealand online store creating fun, wearable graphic apparel and accessories. From retro-inspired graphics and fictional clubs to feel-good favourites and a little everyday chaos, every design is chosen to add personality to the things you wear and use most.

Everything is printed to order, so your item is produced especially for your order rather than sitting pre-printed on a shelf.

What products does Blingle offer?

Our range includes graphic apparel, mugs and tote bags, with new designs and collections added regularly. 

Some products can also be personalised. If personalisation is available, you'll find the options on the product page.

Many of our apparel styles are available in inclusive sizing, with selected garments available up to 5XL.

How does Blingle work?

Blingle creates and curates the designs you see across our store. Once you place an order, your chosen products are professionally printed by our production partner, Digitees, then shipped directly to you.

This print-to-order model means we can offer a wider range of designs without holding large amounts of pre-printed stock, while also helping to reduce unnecessary waste.

Do you have a mailing list?

Yes! Sign up to our newsletter to hear about new arrivals, seasonal collections and the occasional surprise before everyone else.

You can subscribe using the form at the bottom of any page or subscribe here!

Where does the name "Blingle" come from?

Blingle is inspired by the sparkle of "bling" and the upbeat feel of a "jingle"— a playful name for a brand that believes everyday things are better with a little more personality!

Ordering
How do I place an order?

Simply browse the store, choose your favourite products, select your size and colour (where applicable), then head to checkout.

If a product can be personalised, you'll be able to enter your details before adding it to your cart.

Is there a minimum order?

No! Whether you're buying one mug or filling your cart, you're welcome to order as little or as much as you like.

What payment methods do you accept?

We accept Visa, Mastercard, PayPal and Afterpay.

Can I change my order after I've placed it?

Because all products are printed to order, production can begin soon after your order is placed. If you need to make a change, please contact our printing support team at Digitees as soon as possible and include your order number. They’ll do our best to help, but changes can’t be guaranteed once production has started.

Shipping
How long will my order take?

Our current production times are always displayed in the banner at the top of our website.

Most orders are printed within approximately five working days from payment confirmation before being shipped. During busy periods, such as Christmas or after our summer break, production may take a little longer.

Once your order has been printed, delivery times will vary depending on your location. For estimated delivery times within New Zealand and internationally, please visit our shipping info page. While we always aim to get your order to you as quickly as possible, courier delivery times are outside our control, particularly during busy periods.

Our production partner, Digitees, operates Monday to Friday 9am to 5pm (excluding public holidays) and closes for approximately two weeks over the Christmas and New Year period each year.

How much does shipping cost?

New Zealand orders over $300 qualify for free shipping.

Shipping costs for all other orders, including international orders can be found on our shipping information page.

Can I track the status of my order?

Yes! If you've created a Blingle account, you can track your order through your My Account page.

Can I pick up my order?

Sorry, no. Blingle is an online-only store and all orders are shipped directly to your chosen address.

How are my products packaged?

We use compostable courier satchels wherever possible to reduce waste. Your order is packed simply and securely—just what's needed to get it safely to your door. You can read more on our sustainability page.

Do you ship internationally?

Yes—we ship worldwide.

For delivery estimates and pricing, please visit our shipping info page.

If you're ordering for Christmas, we recommend ordering early. International delivery cut-off dates can be as early as mid-November for some countries, so it's worth checking the NZ Post website for the latest recommendations and keeping an eye on our current production times in the website banner.

You can change the website currency using the selector at the top of the page.

Can I use a different billing and shipping address?

Yes! During checkout you'll have the option to enter different billing and shipping addresses. Perfect if you're sending a gift directly to someone else.

Product Information
Are your products printed to order?

Yes. Blingle products are printed to order once your purchase has been placed, rather than being held as pre-printed stock.

This helps reduce unnecessary waste and allows us to offer a wider range of designs and product options.

Will my product look exactly like the photos?

Product images on our website are created to show you how each design will look on the finished product. Some lifestyle and model images are AI-generated, so the apparent size, proportions, fit and shape of garments or accessories may vary slightly from the actual product. Print size and placement shown in these images are also illustrative.

We aim to represent each product as accurately as possible, but the finished item may vary slightly in colour, print size or placement. Please refer to the product description, size chart or dimensions provided on the product page for the most accurate product measurements. Colours may also appear differently depending on your screen settings.

How do I care for my Blingle products?

Every apparel order includes a printed care card to help keep your Blingle pieces looking their best. You can also find our full care guide on the website.

What does "preshrunk" mean?

Preshrunk means the fabric has been treated before manufacturing to minimise shrinkage after washing. While a very small amount of shrinkage can still occur, your garment is designed to maintain its fit and shape wash after wash.

How do I choose the right size?

Every clothing product includes its own size chart, as sizing and fit can vary between styles. Our designs are printed on a range of women’s, men’s and unisex garments, with some men’s and unisex styles chosen specifically for their relaxed or oversized fit.

For the best fit, we recommend checking the measurements for the individual product and comparing them with a favourite garment you already own. If you prefer a more oversized look, you may also wish to size up after checking the garment measurements.

You’ll also find extra measuring tips in our sizing guide.

As all items are printed to order, we’re unable to offer returns or exchanges for sizing issues, so please check the size chart carefully before placing your order.

Do you offer plus-size?

Yes! Many of our oversized tees, sweatshirts and hoodies are available up to 5XL.

Availability varies between products and colours, so please check the individual product listing. Some garments may have a higher price for 4XL and 5XL due to supplier pricing.

Can I personalise my order?

Some Blingle products can be personalised with names or custom text.

If personalisation is available, you'll find the options on the product page.

Please double-check all personalised information before placing your order, as items can't be changed once production begins.

Where do your garments come from?

We use quality garments from a range of trusted suppliers, including AS Colour and Cloke, chosen for their comfort, durability, fit and colour options.

Different garments are selected depending on the style and design, so the brand or fit may vary between products. You’ll find the relevant product details on each individual listing.

Designs & Printing
How are your products printed?

We use professional printing methods, including Direct to Garment (DTG), Direct to Film (DTF) and sublimation printing, depending on the product.

The printing method is selected to achieve the best result for each individual item.

Where do your designs come from?

Our designs are a mix of original artwork, licensed design elements, collaborations with talented designers and AI-assisted creative tools.

Every design is carefully created or curated to fit the Blingle style and quality standards.

Do you create custom designs?

Not at the moment.

We're currently focused on our own growing range of Blingle designs, but we're always happy to hear your ideas and suggestions for future collections.

Returns & Exchanges
What is your returns policy?

As every Blingle product is printed to order, we can only accept returns for items that are faulty, damaged or have a printing defect.

We can't offer returns for change of mind, incorrect sizing or personalisation mistakes.

Please refer to our returns policy for full details.

Can I exchange or get a refund if I've ordered the wrong size?

Unfortunately not.

Because every item is printed to order, we're unable to offer exchanges or refunds for sizing issues.

We recommend checking the size guide carefully before ordering and comparing the measurements with a favourite garment you already own. See our sizing guide.

My item arrived damaged or faulty. What should I do?

We're sorry to hear that! Please contact the Digitees support team at sales@digitees.co.nz within 14 days of receiving your order.

Include your order number and clear photos of the issue so we can assess it and help resolve things as quickly as possible. You may be asked to return the faulty item. Please don't return anything before contacting Digitees - their support team will advise you of the next steps. For full details, please see our returns policy.

What happens if an item I have ordered is out of stock?

Although uncommon, occasionally one of our suppliers may temporarily run out of stock.

If this happens, we'll contact you with alternative options or offer a full refund for the unavailable item.

Gifts
Do you offer gift wrapping or gift messages?

Not at the moment. However, many of our products make great gifts, and some can even be personalised for that extra special touch.

Do you sell gift certificates?

Yes! Gift certificates make the perfect present when you can't decide which design someone will love most.

They're delivered instantly by email and are valid for 36 months from the date of purchase. Head over to our gift certificate page, choose your amount, add the recipient's details and a personal message, then add it to your cart. 

Need more help?
How do I get in touch?

If you can't find the answer you're looking for, we'd love to hear from you.

Simply visit our contact us page and we'll get back to you as soon as we can.

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